About Wellbeing Options


What is Wellbeing Options?

Wellbeing Options is a free resource providing local information to support you to live a full and independent life. By using this site, you’ll find what you are looking for, whether that is a lunch or social club near you, local care providers, services to help you around the home or activities and wellbeing courses. This is complemented with links to other useful websites and resources.

Most information is about services and organisations based in Bath & North East Somerset; however where there are none specifically in the area, we have included regional or national organisations.

We encourage organisations to add and update their own information about their service and/or events and email us news items to post on the site. Ownership of the data remains with the organisations and individuals who create or update the information, or it is ‘public domain’, for example, from a website open to the public. However comprehensive we aim to be, it’s likely there will be something missing; you can help by letting us know if you can’t find something - we will do our best to find this information for you and ensure it’s added to Wellbeing Options.

You Said, We Did

You said:

“Some of the categories are confusing and it’s not always clear which category you need to look in. What’s the difference between ‘Your Health’ and ‘Your Wellbeing’?”

We did:

Added a brief description to each tile/ category and changed ‘Your Wellbeing’ to ‘Your Wellbeing – Taking care of Yourself’.


You said:

“There should be an “About” page explaining why the site has been built and how it is kept up to date etc”

We did:

Created an ‘About’ page that informs people of why Wellbeing Options was created and about the site.


You said:

You don’t like to read lots to get the information you need

We did:

Try to keep description short, developed a FAQs section with short concise answers.


You said:

I think that the calendar could be really great

We did:

Created an events calendar with information about groups, activities and events in Bath and North East Somerset, which is constantly being updated.

You said:

“It isn’t too clear where to go if you or someone you know is experiencing mental ill health”

“Found the mental health information hard to find ‘hidden away’ ”

We did:

We created a ‘Mental Health’ tile which brings up all the organisations linked to mental health.


You said:

“Text on ‘Useful Links’ page is too big”

“Useful Links page is too long, it would be better to have these similar to the FAQs”

We did:

We took out the information that went with the links and just had the title, and added an A-Z at the top of the page for easy navigation.


You said:

"I love the way Care Homes are shown [using the tile on the homepage], I would suggest you do the same for Domiciliary Care agencies”

We did:

We created a document that has all the domiciliary care agencies and added this to the Useful Links page.


You said:

“The pictures at the top of the pages except the homepage are unnecessary”

We did:

Took off the photos from the top of all the pages except the home page.


You said:

“More resources!”

We did:

We added more resources to the Useful Links page.

You said:

“I did a search for activities in Keynsham and found brief descriptions of the activities and dates of the activities but not where in Keynsham the activities are held. I suggest you state on the same page where the actives are held or at least give a link to another page that shows where they are held.”

We did:

Added a box next to each activity labelled ‘More Info’ which will show more details about each activity when the link is clicked, including location, times and a website link where possible.


You said:

“[I] think that the elderly homes should be visited and rated on your website with dates/year they were rated.”

We did:

Added a link to the Care Quality Commission (CQC) page where people can find details of the most recent inspection report for Care Homes and Home Care Providers.

You said:

“Make it obvious how to contact you to add new services to the site.”

“Clarity on where to post opportunities.”

We did:

Added a link to the contacts page where people can add details of their organisation. Also added a template which people can use to send the team details of groups, activities or events.


You said:

Several people commented that the feedback pop-up appeared too soon after they got onto the website.

We did:

We delayed the feedback pop-up from coming on too soon.